ADT Security Fast Facts

ADT Helps Secure:

• More than 80 percent of the country's top retailers.
• 90 percent of the Fortune 500 companies.
• More than 2 dozen of the nation's top national and regional bank holding companies.
• 72 U.S. airports; 19 of those airports are among the 30 busiest airports in the United States.
• All federal courthouses nationwide.

Service and Installation:

• ADT employs more than 6,000 professional installers and service technicians nationwide.
• ADT installs more than 80 security systems each hour, or more than one a minute.

ADT Helps Protect Families, Businesses and Communities:

• ADT responds to thousands of crimes in progress each year.
• ADT interfaces with approximately 38,000 public safety agencies across the U.S.
• ADT is often asked by law enforcement to provide documentation, deposition and history of events to assist in criminal prosecutions.

Customer Monitoring Centers:

• ADT has four Customer Monitoring Centers (CMC) strategically located throughout the United States. These command hubs are linked to create one virtual nationwide monitoring platform.
• The CMCs act on more than 29 million alarm signals each year
  • 93,000+ alarms daily
  • 200,000+ total calls daily (inbound/outbound)
  • 8,000+ customer contacts an hour 24/7
• Handle more than 19 million customer calls per year.
• Handle 3.3 customer transactions every second.

General:

• ADT was founded in 1874 through the affiliation of 57 district telegraph delivery companies.
• ADT provides security services to more than six million North American customers - more than any other security company.
• ADT's total security solutions include intrusion detection, fire detection, video surveillance, access control, critical condition monitoring, health and elder care monitoring, electronic article surveillance, radio frequency identification and integrated systems.